Australian Visa Overview
VISA permission required
The Visa Overview page provides a summary of all Australian visa applications managed by your organisation. Use it to quickly assess the health of your visa workload across all clients and agents.
What You'll See
Summary Statistics
- Total Applications — total number of visa applications in the system
- In Progress — applications currently being processed
- Submitted to IMMI — applications lodged with the Department of Home Affairs
- Approved — applications that have been granted
- Rejected / Refused — applications that did not succeed
- Overdue — applications that have missed internal deadlines
Application Breakdown by Visa Type
A chart showing the distribution of applications across different Australian visa subclasses (e.g. 482, 186, 189, 190, 491, 500).
Application Breakdown by Agent
For admin roles, a table showing how many applications each agent is currently handling.
Monthly Trend
A line graph showing application volumes over the past 12 months — useful for identifying seasonal patterns.
Deadline Alerts
Applications with upcoming deadlines (e.g. bridging visa expiry, health assessment expiry) are highlighted with colour-coded urgency indicators.
Filtering the Overview
Use the filters at the top of the page to narrow the statistics:
- Date Range — filter by lodgement date or decision date
- Visa Type — filter by specific visa subclass
- Agent — filter by assigned case officer
- Status — filter by application status
- Branch (admin roles) — filter by office branch
Exporting Data
Click Export to download the current view as a CSV or PDF report.