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My KPI Reports

Required Role

All authenticated users

My KPI Reports gives you a personalised view of your own performance metrics. Track your progress against targets set by your manager and identify areas for improvement.

KPIs Tracked

The specific KPIs tracked depend on your role and what your organisation has configured, but typically include:

KPIDescription
New Clients AcquiredNumber of new client profiles created
Applications LodgedVisa or service applications submitted this period
Applications ApprovedApplications that received a positive outcome
Leads ConvertedCRM leads converted to paying clients
Follow-Ups CompletedFollow-up tasks marked as done
Meetings HeldClient and partner meetings completed

My KPI Reports

| Revenue Generated | Total invoiced amount (if financial KPIs are enabled) | | Documents Processed | Documents reviewed and approved |

Report Periods

View your KPIs for:

  • This Week
  • This Month
  • This Quarter
  • This Year
  • Custom Date Range

Progress Against Targets

Each KPI shows your actual performance alongside your target (set by your manager via KPI Management):

  • A green indicator means you are on track or have met the target
  • An orange indicator means you are below target but within range
  • A red indicator means you are significantly below target

Charts

Your KPI report includes:

  • Bar charts — comparing your performance month by month
  • Trend line — showing whether your performance is improving or declining
  • Leaderboard position (optional) — where you rank in your team

Exporting

Click Export to download your KPI report as a PDF or CSV.