Newsletter
Newsletter (under Leads & CRM → Marketing Tools → Newsletter) is where you manage your subscriber base and actually send newsletter-type sends — as distinct from the one-off Email Campaigns list, which tracks campaigns but doesn't drive newsletter sending itself.
Admin Data Access roles (Global Manager, Country Manager, Branch Manager), plus MARKETING permission
The page is a set of tabs:
| Tab | Purpose |
|---|---|
| Send | Build and dispatch a newsletter send — the actual sending console |
| Subscribers | Everyone who has subscribed, and their status |
| Audiences | Named subscriber segments you can target a send at |
| Signup forms | Embeddable/public forms that add people to an audience |
| Suppression list | People who've unsubscribed or bounced — automatically excluded from every send |
Sending a Newsletter
On the Send tab, pick a name, an email template, and an audience, then review the send in one screen — who it's going to, what it looks like, and anything currently blocking it — before you commit. A live progress bar tracks delivery once a send is underway, and an in-progress send can be paused.
Because sends are processed by background workers rather than firing all at once, a large audience is delivered gradually rather than in a single burst — this protects your sending reputation and keeps delivery rates healthy.
Sender Identity
Before sending, make sure a verified sending domain and a sender identity (the actual from-address on that domain, e.g. hello@youragency.com) are set up — without one, sends fall back to a shared address. Configure this under Settings → Marketing Settings.