Skip to main content

Document Uploads

Required Role

DOCUMENT_MANAGEMENT permission required

The Pending Documents page shows all visa applications currently at the Visa Applied or Additional Request stage, along with the document upload and verification status for each application. Use this page to track which documents still need to be submitted or reviewed.

Document Uploads

What You'll See

Each row represents one visa application. The table has the following columns:

ColumnDescription
VisaClient name, contact person (for business profiles), client ID, current visa status, and visa type
Due DateThe due date for the additional information request (caseOpenedDueDate), shown in amber — displays if not set
DocumentsColor-coded document badges showing the upload and verification status of each required document

Document Status Badges

Each document on the application is shown as a colour-coded badge:

Badge ColourStatusMeaning
🔴 RedRequiredDocument is required but has not been uploaded yet
🟡 YellowReceived — Not SubmittedDocument has been uploaded but not yet submitted to the government
🔵 BlueVerified — Not UploadedDocument has been verified internally but not yet uploaded to the government
🟢 GreenUploaded to GovernmentDocument has been submitted to the Department of Home Affairs

Hover over any badge to see the full document name and status.

Actions

Each row has a View Details button that opens the full visa application record for that client, with the document upload dialog pre-opened. From there you can:

  • Upload missing documents
  • Review document status
  • Update the application