University Admissions — Application Tracker
Required Role
SERVICE_SUPPORT permission required
The Application Tracker lists all admission applications for the selected educational institution service.
Application Statuses
| Status | Description |
|---|---|
| Draft | Being prepared |
| Documents Pending | Waiting for client documents |
| Submitted to Institute | Application lodged with the institution |
| Offer Received (Conditional) | Institution has made a conditional offer |
| Offer Received (Unconditional) | Full offer received |
| Offer Accepted | Client has accepted the offer |
| COE Issued | Confirmation of Enrolment issued |
| Enrolled | Client is enrolled |
| Rejected | Application was unsuccessful |
| Withdrawn | Client withdrew |
Tracker Columns
| Column | Description |
|---|---|
| Client Name | The applicant |
| Course | The course or program applied for |
| Intake Period | e.g. Semester 1 2025 |
| Submitted Date | When lodged with the institution |
| Status | Current stage |
| Offer Deadline | Deadline to accept the offer |
| Agent | Assigned case officer |
Actions
- View and open individual applications
- Update application status
- Upload new documents
- Send status update to client
- Link a student visa application (if the client needs a student visa)